Handcrafted Incense Holder

Orders are usually dispatched within 24hrs on weekdays and there is no delivery on Saturday or Sunday.

In the case of any stock issues we do our best to notify customers of the delay as soon as possible and/or provide alternatives. 

IRELAND 
Standard Delivery €6.50 (allow 5 working days) 
Express Delivery €8.50 (allow 1-2 working days) 
Free shipping on orders over €150

UK - Shipped with UPS €15 (Shipping time 3-5 days)

MAINLAND EU - Shipped with DPD €20 (Shipping time 5 days)

USA & CANADA - Shipped with An Post €25 (Shipping time 5-10 days)

Returns

If for some reason you aren't satisfied with your product or if your product is faulty then please get in touch hello@thekind.co and we will provide instructions on how to drop off your return.

We're happy to have partnered with local newsagents in Ireland so this service is easy and free to use.

We will refund any items returned (excluding initial shipping cost) within 30 days as long as they are unused and in the same condition that you received them in.

Once your return is received, we will process your refund to you original method of payment.

Outside of Ireland?

Please notify us of your return hello@thekind.co and you can then return your package to

THE KIND c/o Autofulfil. 
Unit B3, Deerpark Industrial Estate, 
Oranmore, 
Co Galway
H91 D452

Please be aware, return costs are at the customer’s expense and we will refund you your full amount (excluding shipping costs) to your original payment method once your return has been received. 

We are not liable for any missing packages therefore we do recommend that you return using a tracked method.